Muddassir Iqbal

Master of Design in Visual & Communication Design

2019 - 2021

Indian Institute of Technology, Bombay (IIT- Bombay)

From acing designs to surviving DisCo, IIT Bombay showed me how to handle any challenge — Competitions or deadlines.

"The Insti" goes way beyond textbooks and lecture halls. Here, learning means figuring out how to make a day last 28 hours, surviving on chai and Frankies

It’s where I learned to dive into resourceful books, uncover insights from endless research, and build things from scratch, taking ideas from sketches to proof-of-concepts.

where nights are longer than days, and the real competition isn’t just in the classroom—it’s at the LAN party, the sports field, or

that 3 a.m. debate about which hostel has the best mess food (spoiler: it’s still up for debate).

The faculty were nothing short of incredible, pouring their hearts into teaching and guiding us through every step.

Bachelor of Architecture

2011 - 2016

School of Planning and Architecture, New Delhi (SPA-Delhi)

Senior UX/ UI Designer

Feb 2022- Jun 2024

Cognizant (Deployed at Qatar Airways)

• Played a key role as a Senior UX/UI Designer for Qatar Airways while being deployed by Cognizant
• Led UX/UI design efforts to enhance user experiences across various projects.
• Supervised and spearheaded UX/UI design initiatives for Qatar Airways RM Department's Inventory POD.
• Created Multiscreen web design system for Flight Searches (Flight 360), Forecasting of flights (Forecast Accuracy).
• Conceptualized & created UX UI flows for their detection of upcoming outlier flights (Outlier Detector).
• Conceptualized & created UX UI flows for Local and Global Peak Management (Peak Calendar).
• Established standard documentation outlining UX flows and UI elements, ensuring consistency in the organizations brand identity across various modules and departments.
• Successfully designed and implemented 11 products or modules in the last 1.5 years.
• Conducted comprehensive usability testing, UX research, stakeholder interviews, and persona development to inform design decisions.
• Produced wireframes and high-fidelity prototypes to visualize and iterate on design concepts.

Senior Experience Designer (Hybrid)

Jul 2021 - Present

Cognizant (Deployed at Abbott)

• Conducted heuristic evaluation of the existing Patient Portal to identify usability issues and improve user experience.
• Conceptualized and developed a New Patient Therapy Portal tailored for Neuromodulation patients.
• Designed comprehensive UX flows for the PTA portal, addressing the needs of various stakeholders, including doctors, patients, and staff members.
• Standardized design components, resulting in a comprehensive component library for future use.
• Executed wireframing and prototyping for both desktop and mobile interfaces.
• Developed responsive designs to ensure optimal user experience across different screen sizes.

Cognizant (Deployed at Mylan Pharma)

• Designed the UX flow and UI for a shared email inbox as part of the migration project from Lotus Notes to SharePoint for Mylan Pharma.
• Developed streamlined user flows to enhance usability for shared account stakeholders.
• Established a cohesive visual language for the shared inbox interface.

Apprenticeship

Apr - May 2020

NEX Commerce Venture (New Delhi)

• Conceptualized "The Great Indian Brand," an e-commerce platform for grocery and daily essentials.
• Conducted market research and competitive analysis to inform UX design decisions and strategies.
• Contributed to the creation of intuitive and visually appealing interfaces, enhancing user interaction and satisfaction.

Assistant Production & Art Director

Aug - Oct 2018

JAR Production House, ZEE Group (Mumbai)

• Designed exterior and interior sets for the web series Rangbaaz.
• Assisted in art production for variou sequences of the series.
• Created background art and props to enhance visual storytelling across multiple scenes.

Architect

Aug 2016 - Oct 2018

Kamath Design Studio (New Delhi)

• Collaborated with Architects Vasanth and Revathi Kamath to design and produce working drawings for projects, including a resort in Ranthambore and the JIVA Spa and Healthcare Center in Faridabad.